Privacy Policy

1. Overview

Nexus Education, Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our clients, students, families, website visitors, and all individuals who interact with our services. This Privacy Policy explains in detail what information we collect, how we use it, how we protect it, and your rights regarding your data.

2. Categories of Information We Collect

We collect personal and non-personal information, including:

• Contact information (name, address, email, phone)
• Student data (name, age, grade, school)
• Billing/payment info (billing address, card details, history)
• Communication records and account credentials
• Technical data (IP address, browser, device info)
• Cookies and usage analytics

3. How We Collect Information

We collect information directly from you (forms, registrations, communications), automatically (cookies, usage tracking), and from third parties (payment processors, marketing partners).

4. Purposes for Processing and Use of Data

We use your information to deliver services, process payments, communicate with you, provide customer support, conduct analytics, send marketing (with consent), comply with law, prevent fraud, and secure our systems.

5. Legal Basis for Processing

If applicable under GDPR/UK GDPR, we rely on consent, contractual necessity, legal obligations, and legitimate interests as our legal bases for processing data.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share data with service providers, advisors, in corporate transactions, to comply with law, or with your consent.

7. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes. When no longer needed, data is securely deleted or anonymized.

8. Security of Your Information

We implement administrative, technical, and physical safeguards (encryption, access controls, audits, employee training). No method is 100% secure, but we strive to protect your data.

9. Data Breach Response

In the event of a breach, we will investigate, contain, notify affected individuals as required, cooperate with authorities, and mitigate harm.

10. Cookies and Tracking Technologies

We use cookies to remember preferences, measure performance, and analyze usage. You can disable cookies in your browser settings.

11. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S., where protections may differ. By using our services, you consent to this transfer.

12. Your Privacy Rights

You may have rights to access, correct, delete, or restrict processing of your data; withdraw consent; and opt out of marketing. To exercise rights, email [email protected].

13. Children’s and Student Privacy

We do not knowingly collect data from children under 13 without parental consent. Parents control student data submission. We comply with FERPA regarding educational records.

14. Marketing and Communications

We send administrative notices as needed and marketing communications only with consent. You may opt out of marketing anytime.

15. SMS Terms & Conditions

15.1 Information Collection:

We collect information through various channels, including website forms, service agreements, email correspondence, and other communications related to our programs and services.

15.2 What personal information we collect

The personal information we may collect includes, but is not limited to, names, email addresses, phone numbers, and IP addresses.

15.3 How we use your personal information

We use the personal information you provide solely for educational and administrative purposes, including discussing trial sessions, scheduling classes, communicating homework and lesson-related information, and providing updates related to our programs and services.

15.4 Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except as required by law, to comply with legal obligations, or with your explicit consent. We may share information with trusted service providers only as necessary to operate our services (such as email or communication platforms), and solely for those purposes.

15.5 Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will NOT be shared with any third party and affiliates for marketing purposes.

See SMS Terms & Conditions for detail.

16. Legal Disclaimer

This Privacy Policy is for informational purposes and does not constitute legal advice. Consult legal counsel to ensure compliance with applicable privacy laws (GDPR, CCPA, FERPA, etc.).